Shipping and return policies for THE SWEET SIMONES

Shipping Info
Shipped with DHL or similar provider
Delivery timelines:
Germany: 3 days - 2 weeks
Europe: 1-3 weeks
Rest of the world: 2-3 weeks
Return Policy
In case of lost or damaged shipments, contact us through the Bandcamp contact form.
- We accept returns for any reason within 30 days of receipt.
- We will issue refunds or exchanges for any reason on unworn/unwashed apparel.
- We will issue refunds or exchanges for any reason on unopened factory sealed products (CDs, DVDs, etc).
- We will issue exchanges for defective products. Note: we will exchange for only the exact same product.
- Please send an email to info@thesweetsimones.de with your name and receipt number explaining the issue, pack the merchandise you wish to exchange/return securely and send the package to the following address: Martin Hering, Deißenhofenerstraße, 81539 Munich, Germany